PetSmart at 915 Saint Albert Trail Unit 115 in St. Albert, Alberta

Reviews about PetSmart

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  Unfortunately, I would suggest not going here only because as a dog mom and animal lover, I didn't feel right about leaving my pups there. Just by viewing the demeanor of the woman who were grooming the dogs while I was preparing to drop my dogs off, didn't sit well with me... They DO put the dogs in kennels in the back and oddly refused to give me a quick tour of their facility when I asked for one. But when I asked the store manager she did say she would show me. So, not sure exactly what the policy is on that. I highly suggest Dazzling Dogs in Riel if you are looking for a NO kennel policy in St.Albert
  by Brittani Ellis

  May 01, 2017
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  Pet smart, st. Albert. Yall need to fire employee JOAN, I stood at the fish tanks waiting to adopt some fish to add to my collection while standing there for 30 min trying to get her attention she had asked me to move out of the way 3 times as she cleaned the tanks, not gently may I add she whiped around her hand smacking and startling the fish in the tank. 3 other costomers walked in and were greeted imitately. After helping all 3 costomers and taking a phone call. I was then helped. When she was getting the fish I had picked out she then proceeded to scoop water from a completely different tank on an entire diffrent row and she then scooped the fish I chose and put them in the unfirmilar water causing the fish to go wild but as she was scooping to fish when scooped up a small amount of gravel. Instead of letting him go and clearing out the gravel from the net she thought it would be the best idea to shake the fish in the net to try to remove the gravel. When all of the madness was coming to an end she tied the bag of frightened fish shaking and stiring them right beside a co worker who obviously had prior training with animals and did the whole process correct unlike Joan. Not only was she unfriendly but she was very rough and abusive to the animals. Over all 0/10 would not recommen
  by Brooklyn Dudar

  January 02, 2017

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